RealAccess Services Delivery Platform

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Polycom innovates in our services offerings just as we innovate in products and technologies. The Polycom RealAccess Services Delivery Platform is one such innovation representing a revolutionary approach to sharing the video collaboration journey with our customers and partners to help drive success.

Polycom RealAccess is a secure, cloud-based services delivery platform that connects Polycom with our partners and customers. Polycom RealAccess service delivery platform brings the power of actionable information to bear on complex business processes. Innovative apps and service offerings open access to important actionable information and resources creating unique value for all participants.

  • Customers receive new insight into their video analytics and investments which drive increased effectiveness in collaboration and decision making.
  • Partners receive elevated clarity around the needs of their customers while utilizing access to Polycom resources to help create offers and services that increase revenue, profitability and customer satisfaction.
  • Polycom unlocks a rich set of customer and partner data that will be used to optimize our solutions and delivery process leading toward increased value and effectiveness of our services portfolio.

RealAccess Analytics Service

Bring the power of actionable information to bear on complex business processes with a cloud-based analytics service for tracking the utilization, capacity and call performance of your collaboration solution.


Gain detailed insight on your collaboration endpoints no matter where in the world they’re located

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