RealAccess Analytics Service

Information at your fingertips to unleash the potential of your collaboration solution

Receive new insight into your collaboration investments to drive increased effectiveness and better decision making. Monitor performance, capacity and utilization to improve user experiences and drive higher adoption. RealAccess Analytics is an ideal solution for accessing the data and metrics you need  to optimize your collaboration solution.

RealAccess Analytics helps you:

  • Gain insight into where and how much video is used in your organization
  • Make adoption an ongoing initiative
  • Drive down costs and maximize your return on investment
  • Maintain an optimal level of service for your end users
  • Make informed, evidence-based decisions through usage and service quality tracking and analysis  

RealAccess Analytics is enabled by the Polycom RealAccess Service Delivery Platform, a secure, cloud-based solution that brings the power of actionable information to bear on complex business processes. Innovative apps and service offerings open access to important actionable information and resources creating unique value for all participants.

RealAccess Analytics allows you to:

  • Automatically collect data from your Polycom infrastructure
  • Track bridge utilization for capacity planning
  • Optimize the quality of user experiences by monitoring call performance
  • Measure and analyze utilization to drive adoption and ROI
  • Spot and analyze trends

Customer Stories


Polycom RealAccess Service Delivery Platform

Information at your fingertips to unleash the potential of your collaboration solution


Guide to optimizing your collaboration solution

This ebook is the perfect leave behind for any of your customers looking for ways to drive and monitor adoption


Turn your Polycom data into actionable insights

This white paper describes 10 ways to turn Polycom data into actionable insight


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