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Polycom® Government Solutions

Integrate unified communications, ensure business continuity, enhance mobility, and improve efficiency and productivity to deliver real-time collaborative communications experience

Managing and providing quality judicial and public safety services to citizens are just a few of the key responsibilities of governments. At Polycom, we've worked with many government agencies to solve a variety of critical and day-to-day issues in countries around the globe. Polycom solutions help government agencies to:

  • Ensure business continuity
  • Integrate unified communications (UC) across the entire agency
  • Enhance mobility
  • Improve efficiency and productivity

Polycom has been the leading provider of voice, video, Web, and data communications solutions to government agencies since 1990. Video and voice-based Polycom collaboration solutions can be tightly integrated with UC industry-leading solutions that agencies may already use. From administration and training to public safety, Polycom technology is used every day by departments and agencies in governments to meet with teammates, partners, and citizens to exchange information and make better-informed decisions faster.



We wanted a communication soluton that would integrate all home-workers, remote workers with the office-based staff.

- Tim Peters, Head of IT, South Gloucestershire College


Polycom Government Applications


  • Department Collaboration


  • Courts and Corrections


  • Public Safety


  • Training and Distance Learning


  • Tele-Healthcare


  • Telework

Department Collaboration

Governments suffer from the complexities involved in having offices spread across geographies. Whether it’s a transportation, agriculture, or health and human services agency or department, quality communication and information sharing is mandatory for an efficient and productive organization. Polycom delivers solutions that improve access to people and resources on-demand and that help ensure that workers can connect and communicate with the optimum experience regardless of the network or endpoint equipment they use.

  • Improve coordination and collaboration – Communicating across multiple agencies reduces duplication and omission of crucial tasks
  • Increase productivity and efficiency – Decrease time spent traveling
  • Enhance agency relationships – Improve coordination, create familiarity and develop trust in relationships between agencies with face-to-face communications
  • Increase cost savings – Decrease tax dollars spent on travel (for example, for vehicles and fuel)



Polycom Products for Department Collaboration

Polycom Converged Management Application™ Desktop (CMA Desktop) Solution – The Polycom Converged Management Application Desktop solution is ideally suited for government for its ability to allow staff to work remotely and in the field connecting seamlessly with standards-based telepresence solutions.

Polycom Business Media Phones – The Polycom VVX® 1500 business media phone allows government officials to collaborate with agencies for regular operations and for crisis response using video calls from their desk by integrating with their VoIP telephone system.

Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.

Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.

Courts and Corrections

People movement and meeting requirements in the judicial process cost time and money and pose security and information management challenges. In addition, overcrowded justice systems, jails, and holding cells create dangerous, costly logistical problems. The transportation required for prisoners also prevents law enforcement personnel from being on the streets protecting citizens.

  • Increase security and reduce risks – Maintain higher levels of security by reducing detainee transportation
  • Improve public safety – Safely and cost-effectively control contact between victims, witnesses, inmates, and their friends and families
  • Decrease operational and capital costs – Reduce risky transportation of inmates and decrease travel time and costs as well as time spent by judges, attorneys, litigants, and witnesses
  • Expand staff expertise – Develop knowledge and skills required for duties



Polycom Products for Courts and Corrections

Polycom Judicial Collaboration Systems – Wall or floor mounted secure communication stations that provide a hardened end point in cell blocks and other corrections environments.

Polycom SoundStructure® Installed-Audio Solutions – Provides high quality audio in a courtroom environment and can be used to create white noise above jury box during a judge's sidebar conversation.

Polycom Business Media Phones – Polycom VVX® 1500 business media phones allow judges, public defenders, and other attorneys to perform motion practice and participate in meetings from their desk by integrating with their VoIP telephone system.

Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.

Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.

Public Safety

Understanding the impact and scope of a disaster site is critical to an agency's responsiveness. Polycom's mobile solutions provide instant access to people, information, and locations and are designed for easy transport, set-up, and use during extreme situations such as disasters, terrorist threats, and health care emergencies.

  • Speed coordinated response – Enable instant access to people and information to improve coordination and information sharing for emergency responders
  • Enhance decision making – Generate increased operational effectiveness by enabling decision makers and emergency responders to implement operations plans and manage crisis situations confidently with access to intelligence information and decision makers
  • Enable emergency operations center and command post communications – Rapidly and accurately assess the situation and produce a real-time common operational picture
  • Achieve substantial cost savings – Distribute training programs to quickly hone knowledge and essential skills



Polycom Products for Public Safety

Polycom Distributed Media Application™ (DMA™) 7000 Solution – The Polycom Distributed Media Application (DMA) 7000 solution is ideally suited for this industry due to the following factors and is truly customized for use in this application or industry.

Polycom Converged Management Application™ Desktop (CMA Desktop) Solution – The Polycom Converged Management Application Desktop solution is ideally suited for government for its ability to allow staff to work remotely and in the field, connecting seamlessly with standards-based telepresence solutions.

Polycom Room Telepresence Solutions – The Polycom HDX® 8000 series provides government trainers a room based telepresence solution offering ease of use and life-like face-to-face training.

Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.

Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.

Training and Distance Learning

Like most organizations, governments face a continuous need to upgrade skills as technology, business, and environmental trends change. By leveraging Polycom's collaborative solutions, governments can effectively extend interactive learning to a greater number of employees at a lower cost. Only Polycom can deliver the most life-like user experience that enables interactive collaboration for training and decision making from anywhere to anywhere—instantly.

  • Improve skills – Dramatically increase the number of virtual workshops, seminars, and learning sessions offered
  • Expand reach – Extend the reach of a single instructor to many students in distributed locations
  • Enhance and share expertise – Tap into the expertise of field experts and of professors at colleges and universities throughout the world
  • Share PC content – Incorporate full multimedia support to review 3D maps, graphs, and videos
  • Record and archive – Allow playback for those that miss training while out of office



Polycom Products for Training and Distance Learning

Polycom Immersive Telepresence Solutions – The Polycom RealPresence™ Experience High Definition (RPX™ HD) 400 series offers government a unique immersive telepresence solution for the most natural and productive training whether participants are seated, standing, or walking around the room.

Polycom Room Telepresence Solutions – The Polycom HDX® 8000 series provides government trainers a room based telepresence solution offering ease of use and life-like face-to-face training.

Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.

Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.

Tele-Healthcare

Distance and terrain often make it difficult to get the right physician and patient together. Sometimes instant opinions and expertise are needed. That's why thousands of healthcare professionals use Polycom solutions to provide access to medical services over distance. Polycom offers the best way for any healthcare provider to improve the quality of care, control costs, address staffing shortages, and serve rural patients.

  • Increase access to care – Break down the distance barriers across all geographies and demographics to facilitate secure, collaborative environments for patient care
  • Improve continuity of care for patients – Enable instant collaboration between clinics, consultants, primary and specialty care that serve patients
  • Enhance efficiency and productivity – Save time and speed the delivery of medical treatment to patients in remote areas – Medical teams are able to meet to review X-Rays and microscopic images without travel
  • Decrease security risks and costs – Associated with transporting inmates to offsite medical facilities



Polycom Products for Tele-Healthcare

Polycom Practitioner Cart® HDX® Units – Enable mobile healthcare solutions that bring high definition video, audio, and image sharing to medical professionals and patient—no matter where they are located.

Polycom SpectraLink® Wireless Telephone Systems – Give healthcare staff mobility, allowing them to perform their job more effectively and from anywhere within the facility.

Polycom Personal Telepresence Solutions – Polycom HDX 4000 Series personal telepresence solutions provide government trainers a room-based telepresence solution offering ease of use and life-like. face-to-face training.

Polycom Voice Solutions – Polycom's line of voice conferencing products are also ideal for government to ensure crystal clear communications.

Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.

Telework

Dispersed teams present unique challenges to managers. With Polycom solutions, employees are able to stay connected from remote locations while maintaining daily face-to-face and open communication with management. By deploying Polycom's collaboration capabilities, governments can continue to function adequately and provide essential services in the event of a lengthy pandemic or other major disaster.

  • Increased individual and group productivity – Enable employees to meet instantly and share information and presentations using integrated voice and video capabilities
  • Safeguard continuity and speed recovery – Maintain essential business operations and continue vital business functions during crisis situations or other interruptions
  • Improve work/life balance – Help managers and employees work from distance, avoiding long or impossible commutes and other work/life issues that can have a negative impact on their effectiveness
  • Enhance workforce – Attract the best and brightest candidates with flexible working practices



Polycom Products for Teleworking

Polycom Communicator™ Voice Conferencing Devices – Offers mobile users high-quality, hands-free calls from their PCs with an integrated USB cable which stores inside the unit for portability and convenience.

Polycom Converged Management Application™ Desktop (CMA Desktop) Solution – The Polycom Converged Management Application Desktop solution is ideally suited for government for its ability to allow staff to work remotely and in the field connecting seamlessly with standards-based telepresence solutions.

Polycom Business Media Phones – The Polycom VVX® 1500 business media phone allows government officials to collaborate with agencies for regular operations and for crisis response using video calls from their desktop by integrating with their VoIP telephone system.

Polycom Professional and Support Services – Offers government institutions expertise and assistance with assessment, planning, implementation, and support of new technology, at a fraction of the cost of additional, internal headcount.

  • Why Polycom?

    Polycom provides government customers interoperable solutions that scale and are fault tolerant. Polycom is the only provider of open, standards-based technology so our soluitons integrate with Unified Communications solutions from leading vendors that government agencies may already use. Polycom solutions:

    • Secure communications using AES encryption with FIPS-140-2 validation
    • Provide network fault tolerance via Distributed Media Application™ (DMA™) 7000
    • Integrate and manage standards-based PC conferencing using Polycom CMA™ 5000/4000 solutions
    • Offer custom product solutions for specialized government or public safety environments such as courts and healthcare

    Learn more about the Polycom Advantage

www.polycom.co.uk provides product specific information for telepresence, voice and video conferencing customers in the United Kingdom and the Republic of Ireland.

270 Bath Road Slough Berkshire SL1 4DX UK. Sales enquiries: +44 (0) 1753 723282

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