Polycom^® Usage Adoption Assessment Service

Delivered by our highly specialised visual communication consultants, the Usage Adoption Assessment service will assess how your company uses video through a series of interviews with users, administrators and management, either remotely or onsite to gain a clear understanding of current usage patterns and processes, and to help identify the best methods for increasing user adoption of your video conferencing systems.

Upon completion of the Usage Adoption Assessment, you will receive a comprehensive report presented over video and delivered in print copy that includes a summary of your company’s video usage and current practices. It will also identify how you can improve processes, make changes to enable increased video adoption, as well as provide conclusions and recommendations resulting from the analysis. You will gain:

• A clear understanding of your current usage patterns through a series of interviews with stakeholders, users, administrators
• Recommendations via a comprehensive report that summarizes all findings
• Increased cost savings, as more employees start using the technology
• Increased productivity, employee satisfaction, and customer satisfaction
• Greater usage of your investment

Polycom Go Green Assessment, is an assessment by Polycom collaboration experts who conduct a comprehensive evaluation of your organisation's meeting and travel requirements, telework opportunities, and current collaborative tool usage; this service can be combined with Polycom's Performance Benchmarking and Best Practices Assessment Service to maximise the return on your collaborative conferencing investment and realise substantial strategic benefits. This highly structured service utilises the extensive experience of Polycom Global Services to benchmark your current collaboration initiatives with organisations similar to yours and create a step-by-step plan for system and usage improvements.