Adoption Consulting Service

Make sure the way you roll out your new video solution maximizes user participation

You need to get the highest possible return on your strategic investment in video collaboration. When your users are geographically dispersed, utilizing a variety of endpoints and entrenched in the way they work, that’s no easy task. Polycom Adoption Services are a turn-key, high-impact solution to help you create a video collaboration culture in your organization

Polycom offers a five step methodology to support your User Adoption initiative.


1.) Adoption Consulting

Polycom can help you align your video collaboration with your work environment and business goals, utilizing a Project Manager to asses and understand how Video should be integrated in your work processes and environment.

2.) RealPresence Optimization

Optimize your Polycom infrastructure solutions to perform at the highest possible level, as your environment changes make sure your solution is configured to give you optimal performance

3.) Adoption Portal

A comprehensive online portal providing central self-help resources for your employees, 24x7 access to on demand training and self-help. Solutions range from a fully customizable enterprise edition, to a starter edition, where users have access to a shared instance or a Video Library for you to host on your own intranet..

4.) Adoption Campaign

A comprehensive Marketing campaign to drive the adoption and ongoing use of your video solution.

5.) RealPresence Analytics

A powerful, cloud-based service that helps you measure the utilization of your solution. Access to real-time information online 24x7 supports your ability to make informed decisions.

User adoption is essential for maximizing your ROI quickly by helping your employees to use the new technology

  • Adoption Services help drive large-scale impact on the behavior of dispersed users, while being easy to execute
  • By engaging users in a technology roll-out, you give them a reason to integrate it into their workflow
  • Realize all the benefits of video collaboration sooner—less travel, lower costs, smaller environmental footprint and enhanced decision making
  • Users experience a simpler, more productive work day


Polycom Services Portfolio

Polycom Solution Portfolio


Professional Services

Transform your unified communications strategy into a competitive advantage


Consulting Services

Learn how we can extend, advise and drive your teams and plans


Polycom RealAccess Service Delivery Platform

This data sheet provides an overview of Polycom RealAccess Asset Management and Polycom RealAccess Analytics service


Sample Adoption Services Benchmarking Report

This document is a sample benchmark report available to all Polycom customers once per year


Work with the right vendor to ensure your success

Explore key topics that will help you maximize your return on your collaboration investments.


Related Products & Services