Polycom Voice Services for Skype for Business

The expertise you need to smoothly transition to Skype for Business for enterprise voice

As customers look to transition from traditional PBXs to Skype for Business for Enterprise Voice, Polycom’s VVX handsets and RealPresence Trio collaboration hubs are becoming the solution of choice for many organizations. Polycom Voice Services for Skype for Business are focused on ensuring that our customers are successful in deploying Polycom voice devices in a Skype for Business environment.

Voice Services for Skype for Business are designed to:

  • Assist customers in ensuring Skype for Business and the network are prepared to manage voice applications
  • Help customers understand use cases, features and the provisioning process to quickly get started deploying voice devices
  • Support customers with the challenges of deploying hundreds or thousands of handsets around the world

The following offerings are available in the Voice Services for Skype for Business portfolio:

Solution Design for Voice Endpoints – provide consulting, best practices, and guidance to help you understand VVX and RealPresence Trio use cases, calling features and handset options, and jump start your understanding of how to deploy these endpoints in your Skype for Business environment

Healthcheck for Skype for Business Infrastructure – analyzes the Skype for Business infrastructure to help you be confident that it will support the planned voice (video and content) workloads

Installation for Voice Endpoints – provides physical installation (unpacking, assembly, firmware updates, on desk placement and testing of the handsets) of voice devices for customers who are migrating a group of users in a branch, site, or department to Skype for Business Enterprise Voice

Basic Implementation for Voice Endpoints – provisions voice endpoints with the appropriate features and any special features (i.e., boss/admin, reception, intercom, etc.)

Advanced Implementation – builds upon the Basic Implementation by including comprehensive project management and planning activities to the branch migration process

Voice End User Orientation – delivers onsite orientation for identified use cases (i.e., boss/admin, reception, etc.)

Resources

Voice Endpoint Services Skype for Business

The expertise you need to smoothly transition to Skpe for Business for enterprise voice

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