The vision of Polycom Services is to provide a consistent quality of experience, leading to higher customer productivity and ROI through increased user adoption of video collaboration, making video collaboration ubiquitous.
Our strategy is to deliver services, together with our partners, that enhance the scalability, reliability and security of a video collaboration solution, tightly and efficiently integrating in a complex multi-vendor UC&C environment. In short, we help the customer at any part of their product and solution lifecycle, from designing an ITP room; to network readiness; to actual deployment and execution of the solution design; to maintaining and optimizing their environments to yield the highest impact on business outcomes.
Our partners are an integral component in service delivery to customers throughout the entire lifecycle. Polycom Services are designed to couple tightly with a partners’ business plan and maturity ensuring all customers receive the highest level of Professional and Customer Care services. Customers choose Polycom with confidence, knowing both Polycom and partner service organizations are ready to deliver! The Polycom Partner Network and partner programs such as Choice and the Specializations associated with the Choice program enable a customer to select both Polycom and their preferred partner that matches their requirements.