Customers today have more complex and integrated UC&C environments. Environments you want to link together so they will work as seamlessly as possible and provide your users an easy to use and consistent quality of experience. The business benefits of using Polycom Services include end-user and customer satisfaction,  higher productivity and ROI with increased user adoption of your voice and video communication and collaboration solution.

The growing range of technologies and applications available makes it difficult for in-house resources to have the knowledge and expertise for every technology, to understand the interdependencies, and to manage the integration of these solutions into your environment.

When you use Polycom services, you can:

  • Gain access to in-depth and diverse technical expertise
  • Strategize as to how best to prepare your environment for new technology
  • Reduce risks and minimize impact to your production environment
  • Augment your internal resources with expert technical consultants

NEW: A Polycom Guide To Driving Adoption Of Technology - 'How To Get More People Using New Technologies In Your Organisation'

RealAccess Services Delivery Platform

Through a set of innovative applications, Polycom RealAccess services delivery platform provides customers with important data on utilization, capacity and success rates, giving IT administrators the information they need to make faster and smarter decisions.

Professional Services

Helping customers globally to achieve consistent video collaboration quality, increased ease of use, higher productivity and ROI while enjoying a lower TCO; all which drive business benefits for the customer from initial planning stages through entire solution lifecycle.

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Customer Support

Supporting customers to maximize the use of their solution though a range of User Adoption Services and providing a flexible choice of ongoing technical Support services to keep your solutions up and running, and available when your users need them. Operational Services provide ongoing performance management of your entire solution. By optimizing your solution, you extend and expand the usefulness of your Polycom environment.

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Managed Services

Polycom Managed Services deliver state-of-the art monitoring,management, hosting and operations services to optimize your investments in the RealPresence Platform and video endpoints.


Our Partners and Service Providers can quickly deliver Video-as-a-Service on a subscription basis through the RealPresence Cloud. Which offers enterprise grade video with carrier class scalability, security, reliability and availability whether delivered through Polycom Service Providers or Polycom VaaS Partners.

Partner Services

Our partner service specializations distinguish those partners who make the commitment to excellent service performance. Partner enablement services work hand-in-hand with our partners’ service organizations to maximize our customers’ investments.

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