Become a Certified
Videoconference Expert

This videoconferencing certification is considered an important element that proves efficiency of the candidate to perform implementation, configuration and troubleshooting operations on the Polycom Infrastructure. In addition, holding a PCVE certification validates the individual’s knowledge of networking models, standards and protocols relevant to videoconferencing. The videoconferencing industry recognizes Polycom certification and this can lead to accelerated personal success in your career including faster promotions, higher salaries and personal recognition from your peers.


Both elements of the video engineer certification verify that the individual has the knowledge and skills required by Polycom to offer support to the customer and end-user understanding the information that should be gathered when escalating more complex problems.


Any individual with the requisite experience can take the test and if successful become PCVE certified. Polycom offers a wide range of videoconference training sessions to prepare the candidate to pass the PCVE exam for those who are new to videoconferencing and Polycom solutions.

The PCVE Exam

Watch this 30-minute Video from the Polycom Training Team to prepare for the Polycom PCVE Exam. This informative recording provides information on how to register for the new exam, how best to prepare for the questions, configuration requirements and pre-system testing, and more about the benefits you can gain having completed the video engineer training and achieved Polycom PCVE certification. You may also download the presentation for reference.

The PCVE exam is administered by a third party via an online proctoring solution. There is no need to travel to a testing facility. Students will complete the exam on line with a proctor watching over video.

The PCVE exams focuses on the Polycom Infrastructure with 70% of the questions testing candidates’ knowledge of implementation, configuration and troubleshooting for small to medium-sized environments. The remaining questions validate the candidates’ knowledge of networking models, protocols and standards relevant to videoconferencing.

Register for PCVE and schedule your exam.



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Prepare for the Exam

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Prepare for the Exam

Candidates are not required to attend video conference training of any kind prior to attempting the exam. Should they wish to do so, we recommended the following courses:

  • Fundamentals Series FSIT201.
  • RealPresence Platform: Implementation, Configuration and Troubleshooting (Level 2) RPIIT202.

Candidates should be very familiar with the material when preparing for the exam. PDF files are available within the test application for reference only.

NOTE: The Table of Contents is usable for navigation however the search function is not available. Do not expect to search for key words and locate the answer, the material must be learned beforehand to be successful. All PDF files open in a separate window and might end up behind the main test application.

Exam domains include:

  • Polycom Video Endpoints
  • Collaboration Servers
  • Management Applications
  • Call Control and Signaling
  • Enterprise Video Capture
  • Firewall Traversal

Please reference the PCVE Exam Blueprint for more detailed objective information.

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FAQ

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FAQ

  • Is there a cost to take the PCVE exam?.
  • The cost of the PCVE exam is $250 USD. Students who attend the five-day RPIIT202 course are issued a voucher for one free attempt of the PCVE exam. Any future attempts require payment.

  • Is the PCVE purely based on passing a single multiple-choice exam?
  • Yes.

  • How many questions are there?
  • 80 questions randomly selected from a pool.

  • How long is the exam?
  • You have 100 minutes to answer 80 questions.

  • What score is required to pass the exam?
  • A score of 70% or higher is required to pass.

  • Who is eligible to attempt the exam?
  • Any individual who feels he or she has the requisite experience can simply take the test and if successful, become PCVE certified.

  • Are there recommended courses available as preparation for the PCVE exam?
  • Polycom offers Collaboration Infrastructure Installation, Configuration and Troubleshooting RPIIT202, a five-day Instructor Led session, or Fundamentals Series FSIT201 which is a series of short eLearning modules.

  • Is there a charge for completing the Fundamentals Series FSIT201 eLearning modules?
  • No, the Fundamentals Series FSIT201 eLearning does not have any associated fees.

  • Will my existing PCVE certifications be valid for its original two-year period?
  • Yes.

  • If I have any additional questions, who should I contact?
  • If you have additional questions regarding registration, please contact PolycomU@polycom.com.
    If you have questions regarding PCVE online proctoring or technical issues while taking the exam, contact polycomsupport@onlineproctornow.com
    Sample letters to help you gain employer support and approval to study are available for end users and partners.

Certification Terms

This video conferencing certification remains valid for a period of two years, and Polycom updates the question bank at least once a year to reflect new releases. The updates are aligned with those applied to the Collaboration Infrastructure Installation, Configuration and Troubleshooting RPIIT202 course.

Show your PCVE Expertise

Upon successful completion of the exam you are entitled to use the PCVE award logo on your business card, CV, correspondence and social profiles for the next two years.



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Resources

Prepare for the Polycom PCVE Exam


Learn how to prepare for the Polycom Certified Videoconferencing Engineer exam.



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Prepare for the Polycom PCVE Exam

Learn how to prepare for the Polycom Certified Videoconferencing Engineer exam.

PCVE Presentation



Download this presentation to learn more about how to prepare for the Certified Videoconferencing exam.


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PCVE Exam Blueprint



View the Polycom Certified Videoconferencing Engineer blueprint.



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PCVE Expert Series Presentation: Pano


Learn about our newest product, Pano, in this exclusive PCVE presentation.


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PCVE Expert Series Presentation: Pano

Learn about Polycom Pano, in this exclusive PCVE presentation.

Expand Your Conference Capabilities with New Voice Solutions from Polycom

Learn how to extend your conference capabilities with Polycom voice solutions.


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Expand Your Conference Capabilities with New Voice Solutions from Polycom

Learn how to extend your conference capabilities with Polycom group voice solutions.

Polycom University Infographic


Achieve your goals with Polycom University.



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