When customers purchase services from a Polycom RealPresence Services Specialized Partner, they can be assured that those partners have the knowledge, training, commitment and backing from Polycom to meet their conferencing and collaboration technology requirements.
Polycom's RealPresence Specialized partners provide best-in-class service and support. These partners have made a commitment to Polycom and have demonstrated their expertise in virtually all aspects of Polycom's technology through our comprehensive technical training and testing programs. This means that end-users can benefit by receiving rapid response times to support calls, fast speed to problem resolution and technology expertise when migrating and or upgrading your Polycom solutions. So, whenever you need an expert to help install and maintain your Polycom UC Solution, just call a Polycom RealPresence Services Specialized partner. It's that simple.
Current Polycom RealPresence Services Specialized Partners are listed below.
Applied Global Technologies (AGT)
Applied Global Technologies (AGT) is the fastest growing, largest privately held Video Services provider in North America. With over 17 years of experience in the video industry, AGT is a leader in developing technologies and delivering services to business, government, education, and service providers.
AGT removes the cost and complexity of deployment and on-going management for video conferencing. Our expertise is in the design, deployment, and management of videoconferencing networks that incorporate challenging technologies such as; IP, Satellite, ISDN, and NSA Encryption.
Driven by mobile workforces, B2B communications, conference room interoperability, and Unified Communications, AGT has adopted a broad strategy for video conferencing that includes the desktop, the conference room, and Telepresence.
As a privately held firm, AGT has managed strong consistent growth and profitability with a sound business model. Recognized for our financial strength in a volatile industry we’ve received multiple awards for financial growth and market share advancement. AGT has also been recognized for our technology and service innovations as a multi-year recipient of Polycom’s Solution of the Year Award.
Company Address: Applied Global Technologies, 1006 Pathfinder way, Rockledge FL 32955
Name: Heather Smith
From videoconferencing systems and high-projection screens, to easy-to-use systems that give you control at a single touch, AVI-SPL provides high-quality, customized technology to enhance the communication and presentation capabilities of clients worldwide. Dynamically bringing together the best at all levels, leading firms Audio Visual Innovations, Inc. (AVI) and Signal Perfection, Ltd. (SPL) have merged to offer the most comprehensive expertise available in audio video systems, collaboration and presentation solutions. With a winning combination of over 700 manufacturer partnerships and a global network of 40 offices, AVI-SPL stands as the largest global audio video integrator in the AV industry with approximately $420M in revenues. Together as AVI-SPL, the company has solidified more than 40 years in the industry and completed more than 20,000 installations worldwide. From classrooms to boardrooms, to healthcare facilities, governmental organizations and large-scale performance venues, AVI-SPL effectively integrates state-of-the-art solutions and world-class environments.
Company Address: 6313 Benjamin Road, Ste 110, Tampa, FL 33634
AVI Systems, Inc
AVI Systems is a recognized leader in Audio Visual and Video Conferencing Integration. Headquartered in Minneapolis MN, AVI Systems provides coverage to its global clients thru its 7x24 support center and 14 operating locations. AVI Systems integrates thousands of collaborate systems annually, and provides high touch support. Its clients include Target, 3M, Con Agra, Miller Coors, Harley Davidson, and many others. It is the largest employee owned Audio Visual and Conferencing Integrator in North America.
BT Conferencing, Inc.
As the world leaders in collaborative solutions, BT Conferencing and Polycom offer the ultimate collaboration experience. Couple the industry-leading services offered by BT Conferencing with Polycom's commitment to offer a total communications solution and you have an end-to-end solution that will work for you today and grow with you as your business evolves. From the desktop to fully immersive telepresence, BT Conferencing and Polycom give you the flexibility to choose from multiple mission-critical platforms and best-of-breed solutions.
Company Address: 150 Newport Avenue Extension
North Quincy, MA 02171
Phone: 866 266 8777
Website: www.btconferencing.com | www.btconferencing.com/about-us/partners/polycom/
Since 1986, GBH Communications has provided conferencing products, services and integrated solutions to a wide variety of corporations, government and educational organizations nationwide. Enterprises small and large turn to GBH to help enhance communication and improve productivity. GBH makes new methods of collaboration and consensus possible through the latest in converging technologies.
Through TechShield Services, a GBH Company, we specialize in supporting audio and video conferencing equipment and audio visual products from leading manufacturers like Polycom. We specialize in helping clients manage the design, integration and management of their collaborative tools. GBH & TechShield Services offer a variety of support solutions designed to make your conferencing solution easy to use and easy to manage.
These support solutions include:
- 24 hour phone support
- Customized end user and super user training
- Next day product replacement
- Consulting services for new or upgraded equipment integration
- Customized integration solutions
Polycom Certified Service Partner
Polycom Certified Platinum Reseller
Polycom Certified & Trained Technicians
Polycom 2007 Reseller of the Year
Polycom 2006 Reseller of the Year
98% Customer Satisfaction Rating by Polycom Customers (2011 Polycom Independent Survey)
IVCi is a Platinum Certified Polycom partner and a Polycom Telepresence Certified Plus Partner. This authorizes the company as a reseller, integrator and VNOC telepresence provider for Polycom telepresence and video conferencing solutions. IVCi is also equipped with a highly trained in-house audio visual integration team, and offers a full suite of managed services.
IVCi maximizes our customers’ return on investment with customized collaboration solutions. We work closely with our clients to provide unique, highly reliable solutions that are easy for anyone to use. Founded in 1995, IVCi has designed, implemented, and supported thousands of systems for business, education, health care, and government.
We stand apart from our competitors because we have true production environment experience. Our expertise has been obtained through the operation of thousands of end points in our 24/7 production environment for our managed service customers. This service, which consists of network and end point monitoring, call scheduling and launching, and gateway and concierge services, achieves over 98% call reliability and is provided to our customers in 86 countries.
Headquarted in Hauppaugue, New York, we have sales offices nationwide, and our client base ranges from Fortune 50 corporations to small entrepreneurial organizations. Recent recognition includes a top-ten ranking on System’s Contractor News magazine’s top 50 integrators list, being named to the VARBusiness 500, and features in prominent industry publications.
Company Address: 601 Old Willets Path, Hauppauge, NY 11788
Name: Charlie Macli, Executive Vice President Sales & Marketing
Website: http://www.ivci.com | http://audiovisual.ivci.com
OneVision Solutions specializes in video network infrastructure design, service and support for videoconferencing & telepresence systems and custom room integration. Video solutions are tailored to the specific needs of each client. OneVision is a certified small business authorized on multiple GSA Schedules & State Contracts for ease of procurement.
Company Address: 909 Lake Carolyn Parkway Suite 1800 Irving, TX 75039
Name: Brian Houts
SBA 8(a) Service Disabled Veteran and Woman Owned Small Business: ProTelecom is an SBA 8(a) Service Disabled Veteran and Woman Owned Small Disadvantaged Business through calendar year 2014. This status provides the option for Direct Contracting with ProTelecom through your Small Business Contracting Office.
Audiovisual and Videoconferencing Network Systems Integrator: ProTelecom is a 1-Stop Turnkey Audiovisual and Videoconferencing Systems Engineering & Integration for in support of Classified and Unclassified Audiovisual and Videoconferencing Needs. Facilities and Deliverables include:
- Small, Medium, and Large Conference Rooms
- Executive Boardrooms
- Classroom Presentation and Media Systems
- Presentation Meeting Facilities
- Media Signage Display and Distribution Systems
- Small, Medium, and Large Auditoriums with Control Centers
- Video Test and Operation Centers (VTOC)
- Video Network Operation Centers (VNOC)
- Video Streaming and Recording Systems
- Video & Audio Multipoint Bridging Systems
- Video Network Management Systems
- Video Network Gateways
- Video Network Gatekeepers
- Video Network Boarder Patrollers
- Secure Videoconferencing Systems & Network Solutions
- Command and Agency Wide Videoconferencing Network Solutions
- Audiovisual and Videoconferencing Facilities Preparation to include Design, Engineering, and Pre-implementation Plans for HVAC, Electrical, Lighting, Acoustics, Room Treatment, and Conference Room Furniture for all Fixed Facilities
- Turnkey Delivery of Complete Facilities and Networks to include On-Site Installation, Testing, Certification, User Training, Technical Training, and Maintenance Services
Polycom 2006 Federal Reseller of the Year: ProTelecom was awarded the prestigious Polycom 2006 Federal Reseller of the Year at the Polycom 2007 Partners Conference held in Boston MA, on April 18-22nd 2007. This is Polycom Corporation's highest award for Top Federal Sales, Engineering, and Customer Service. ProTelecom was selected from a field of over 200+ Polycom Resellers Worldwide that include Large and Small Businesses.
Maintenance Services: ProTelecom offers a variety of Maintenance Support Programs in support of CONUS and OCONUS VTC Network Operations to include 24x7 Toll Free Telephone Support, Same Day On-Site Repair, Next Day On-Site Repair
Pre-Sales Engineering and Implementation Services Include:
- Engineering Site Surveys and Technical Solutions with SOW for all Audiovisual, Presentation, Videoconferencing, and Network Requirements
How To Contract With ProTelecom
Mo 9701 Apollo Drive, Suite 401
Providea is a leading, single-source provider of cost-effective, tailored, end-to-end video communication solutions. We deliver only proven solutions comprised of the best in class network, video related equipment and services coupled with unparalleled customer support.
As a national company with headquarters in Southern California, Providea's sole focus on videoconferencing allows us to both execute globally and maintain the flexibility needed to address customer needs on a highly customized basis. In addition to providing our customers with the industries best selling and most reliable hardware, Providea offers a complete suite of services including installation and technical support, comprehensive end-user training, network support services - including discounted switched digital network rates with customized billing, and multipoint conferencing services, all of which have been crucial to our customers.
We create complete videoconferencing solutions for customers. Every aspect of Providea has been tailored to meeting and exceeding our customers' needs for real-time, face-to-face communication. Because we are a company of industry veterans, and have proven and tested a variety of solutions for a wide range of customers, we can focus on meeting and exceeding our customers' specific needs.
The Company was founded to meet the growing industry demands for video communication, and leverages its extensive videoconferencing and network experience to deliver a comprehensive suite of business quality programs and services. Each of our programs and services is designed to help significantly minimize overall video related costs and give you the peace of mind that you have partnered with the most knowledgeable and experienced provider in the business.
Company Address: 801 Avenida Acaso Camarillo, CA 93012
Name: Teri Bevan
RoData is a leading nationwide reseller of audio video unified collaboration solutions. The company's primary focus is the design and installation of integrated telepresence and conference room solutions to corporations, government, medical and educational institutions. RoData is also at the forefront of expertise regarding streaming video and advanced audio solutions that can be provided through our integration and room design offerings. All of these solutions enhance communication and collaboration across a variety of IP and switched networks. RoData's other major focus is on the distribution of videoconferencing and related network hardware and software products. RoData's broad knowledge base enables the company to provide enterprise wide, turnkey videoconferencing and collaboration solutions in H.320 (PSTN environment), H.323 and SIP (Intranet/Internet) worlds.
RoData's expertise in integration and services has been acquired through our many customer installations as well as partnerships with telecommunication, interconnect, and data communication companies. Partners such as Polycom have positioned us as one of the foremost providers of multi media and video system integrations in the country.
RoData's superior training staff enhances integration capabilities by offering both user training and application related courses. With a fully staffed service department, RoData is committed to providing our clients with quality service and support from a superior staff.
RoData also rents public videoconferencing rooms by the hour for meetings all over the world. From our office in Pittsburgh, we can arrange meetings with a worldwide network of distant sites. This technology gives you the freedom of being in two places at once and allows you to communicate with people almost anywhere in the world. Traveling the globe is routinely accomplished through RoData's easy-to-use systems that connect to common digital networks. Whether your goal is the reduction of travel expenses, meeting budgets, project collaborations or the delivery of educational courses, videoconferencing and collaborative technologies can be a dynamic solution.
At RoData we pledge to provide the finest in expertise, products and support. Our philosophy of "Communicating Visions and Opportunities" testifies to our strong commitment to helping guide our customers as they move forward in developing telepresence and unified collaboration strategies. Find out how you can travel one step ahead with RoData...Email us today at firstname.lastname@example.org!
Company Address: 1601 Mary's Ave. #2G-10, Pittsburgh, PA 15215
Name: Trudy Van Kirk, Director of Business Development
Phone: 412/782-8210 (corporate headquarters), 1-888-8RODATA (toll free), 412/782-8221 (service line)
ScanSource POS & Barcoding is a value-added distributor of point-of-sale (POS) and automatic identification and data capture (AIDC) systems and solutions. The company is committed to delivering value-added services, including technical support, custom configuration, training and education, marketing and customized financing opportunities. ScanSource is a sales unit of international specialty technology distributor, ScanSource, Inc.
Company Address: 6 Logue Court, Greenville, SC, 29615
Phone: 864.288.2432 (corporate headquarters)
SENSUS Communications Solutions, Inc.
We're guided by over 25 years of experience in Canadian business communications. We attract and retain some of the best employees, customers and partners who constantly contribute to our theoretical and hands-on knowledge. As a result, we've got a special blend of expertise and it's this that makes SENSUS different from other companies in the industry.
We focus on three areas surrounding your purchase:
- Before Purchase - We recognize that you have unique needs and challenges. We take pride in providing knowledge and expertise to assist you in making the right technology choices for your business.
- During Purchase - We recognize that you have a purchasing process that is different than other companies. To help we offer a number of flexible purchasing options. Our goal is to make purchasing easy.
- After Purchase - We recognize that you have a different learning curve than other companies. As well, your implementation of new programs may be faster or slower than others. To help with this we can create custom Total Service Packages that ensures that you'll always be able to "power-on and go" throughout the life of your products.
SENSUS's service and support team guarantees fast and superior support. We're Canadian. We have a local presence in each of the major cities across the nation. We're just a quick phone call or email away.
Company Address: Vancouver (West Head Quarters), 3657 Wayburne Drive, Burnaby BC, V5G 3L1
Phone: 604.263.9399, 1-800.665.5726 (toll free)
SKC provides technology solutions that enable our clients to better collaborate, communicate and connect with their key stakeholders. With SKC, you gain a winning combination of unparalleled customer service, technical expertise and the best products in the industry, so you can truly connect with the people essential to your success. Our core businesses include voice and video conferencing systems, network systems, phone systems, headsets, streaming solutions, conferencing services and custom room integration.
Beyond the technology, we will provide you with recommendations and know-how based on over two decades of experience. We combine that expertise with the latest, industry-leading products and award-winning support to create a solution that will specifically address your business needs.
We know the right communications solution is about making connections with the people important to your business. And we will collaborate with you to ensure our technology meets all of your objectives—before, during and after the sale. That's what we do at SKC. That's smart communications.
Company Address: 8320 Hedge Lane Terr. Shawnee Mission, KS 66227
Name: Ty Bechtel
Solutionz Conferencing, Inc.
Total Conferencing Provider: Solutionz is a total conferencing provider specializing in Video Conferencing and Audio Visual Room Integrations. Solutionz offers a one stop, end-to-end solution with its own in house integration comprised of design, engineering, integration, and service for all your conferencing needs. Solutionz provides products and services for the following:
- Small, Medium, and Large Conference Rooms
- Executive Boardrooms
- Training Rooms
- Mobile systems
- Video Streaming & Recording Systems
- Video & Audio Multipoint Bridging Systems
- Video Network Management Systems
- Digital Signage
- Secure Wireless Infrastructure Solutions
- Prime Call Service Help Desk
Polycom Awards: Solutionz is a Polycom Tier 1 Global Reseller, a Polycom Certified Services Professional (CSP), and a Polycom Platinum Partner.
Service Program: Solutionz service department, Prime Call, offers 24-hour testing facilities, unlimited training and technical support, as well as the easiest to use service program on the market.
Maintenance Services: Solutionz Integrated Maintenance service program is designed to ensure longer life and reliable operation for all your conference room facilities. Because preventative maintenance is essential for optimal operation and enhanced performance, our highly trained technicians have the experience and tools to maintain your equipment at its peak level of performance.
Bridging Services: Solutionz Bridging Services offers a video/voice bridge, ISDN gateway, and gatekeeper for customer use.
Corporate Address: 901 Bringham Avenue, Los Angeles, CA 90049
Name: Kristin McClune
Phone: (888) 815-6128
Visual Systems Group, Inc. (VSGi)
Visual Systems Group, Inc. (VSGi) is a nationally recognized premier integrator of video, voice, web, data collaboration, and communication solutions with over eighteen (18) years of experience. VSGi has helped over 3,500 unique clients implement successful visual communication strategies in over 10,000 locations by offering the most comprehensive equipment, network and services portfolio in the industry. VSGi's extensive portfolio of managed services including, project design, implementation, proactive monitoring, ongoing maintenance and technical support services provides its customers a customizable solution to meet mission critical visual communication needs. VSGi's cross-functional team of sales, engineering, project management and technical support personnel are the most tenured and trained in the industry. The company's unmatched experience in visual communication can provide a fully integrated turnkey solution including design, configuration, project management and implementation, installation, testing, training and ongoing support.
For additional information, call 1-877-402-VSGi (1-877-402-8744) or visit VSGi's website at http://www.vsgi.com.
Company Address: 7900 Westpark Drive, Suite T-610 McLean, VA 22102
Name: Michael Medina
Westcon Group, Inc. is a value added distributor of category-leading unified communications, network infrastructure, data center and security solutions with a global network of specialty resellers. The company's Comstor business unit is a dedicated provider of all Cisco networking, collaboration and data center solutions.
- Multi-national company, headquartered in Tarrytown, NY, USA
- Approaching US$4 billion in revenues
- Founded in 1985, we are in our 27th year of business
- Present in 40 countries, across 6 continents
- With over 60 offices, we ship to more than 170 countries
- 14 logistics/staging facilities
- Backed by 2,300 associates
- 20,000+ transacting customers globally
Company Address: 520 White Plains Road, Tarrytown, NY 10591
Whitlock is the world's premiere audiovisual systems integration and managed services company. We excel in enabling customers to succeed with unified communications and advanced collaborative solutions on an enterprise, national and global basis. Whitlock has been recognized as a leader in providing full-scale design, engineering, project management, integration and maintenance support for audio/video, videoconferencing, TelePresence, video streaming, digital signage, broadcast and related multimedia solutions. As the nation’s largest privately-held audiovisual integrator and a founding member of the Global Presence Alliance, Whitlock is uniquely qualified to provide turnkey technology solutions and support to mission-critical and high-profile projects.
Yorktel is a leading provider of visual communication services and solutions that enhance workforce productivity for the Public and Commercial Sectors. Founded in 1985, the company is headquartered in Eatontown, New Jersey. The company offers total managed conferencing services, consulting, integration and operational services, professional video production and postproduction for visual communication solutions such as:
- Streaming Media
- Video on Demand
- Digital Signage
- Custom Media Studio
- Room Design and Multimedia Network Management
Yorktel has worldwide branch offices, a multi-lingual VNOC and help desk and a worldwide integration, production and support force.