Polycom Takeback and Recycle Program

EU Waste Electrical and Electronic Equipment Directive
In 2004 the European Union issued—and then in 2008 strengthened—directives on the collection and recycling of Waste Electrical and Electronic Equipment (WEEE). Polycom has sought to fully comply with or exceed environmental protection requirements placed on its electronic products. Our response to the EU WEEE Directive is part of our overall corporate social responsibility initiative.

The recast WEEE EU Directive 2012/19/EU enters into force in August 2012 and all member states have to implement the changes by February 2014. and all member states have to implement the changes by 2014. The main focus is on “recycling / reuse targets”, which by 2016 will rise to 45% collection rates for Recycling and Reuse for B2C and B2B EEE sales, then up to 65% by 2018. The new Directive encourages the whole of the supply chain to comply and improve their environmental performance to achieve the new targets. An increase in penalties for non-conformance was also agreed. Learn more about the EU WEEE Directive

e-waste / WEEE registrations
Polycom is registered as a manufacturer / producer, in the following global countries and states:   

Europe

USA

Austria

Oregon

Belguim

Washington

Cyprus

West Virginia

Denmark

 

Finland

 

France

 

Germany

 

Greece

 

Ireland

 

Italy

 

Netherlands

 

Norway

 

Poland

 

Spain

 

UK

 


The Crossed Wheelie Bin Symbol

All Polycom products or batteries that fall within the scope of the EU WEEE and Battery Directives carry the crossed wheelie bin symbol which advises customers not to dispose of marked products in the municipal waste stream but to recycle them safely as e-waste.

EU RoHS Directive
Polycom has complied with the requirements of the EU Restriction of Hazardous Substances (RoHS) Directive since its introduction in 2006 and all Polycom products are RoHS compliant. Copies of Polycom's statements of compliance for any of its products can be obtained by contacting RoHSinformation@polycom.com.

EU Battery Directive
The batteries supplied by Polycom in its products and as replacement parts meet the marking and heavy metal content requirements of the EU Battery Directive. More information on how Polycom meets the requirements of the Battery Directive along with safe handling information are provided below.

Battery Replacement, Handling and Disposal

  1. Battery Guidance: Polycom takes great care in the selection of its Lithium ion and Nickel Metal Hydride batteries and where used, these have been designed specifically for use in specific Polycom products.  Only Polycom replacement batteries should be used. Replacement batteries can be ordered by your supplier. Detailed instructions on the safe replacement of batteries are provided in the user guide for your product.

    Some Polycom products are supplied with commonly available alkaline batteries such as AA or AAA types.  Where this is the case and replacement is due, they should be replaced as a complete set with new, quality batteries of the correct size and rating.  Please observe the polarity of the batteries during installation taking care not to short circuit them.  Batteries should be treated and used in accordance with the battery manufacturer’s guidance.
  2. Toxic Substances: The batteries supplied by Polycom in its products and as replacement parts meet the marking and heavy metal content requirements of the EU Battery Directive. Where batteries include lead, mercury or cadmium, the levels of these substances are very low and fall below the thresholds that exist in all markets into which they are supplied. Lead acid batteries supplied with certain Polycom products carry the Pb symbol indicating presence of lead above the thresholds described above.
  3. Battery Disposal: When a battery has reached the end of its working life, carefully remove it from the product as instructed in the user guide. The battery should be taken to a collection point where it can be recycled or disposed of in an environmentally friendly manner. Do not dispose of the battery in a fire or in unsorted municipal waste.

Please contact TypeApproval@polycom.com if you have questions or would like additional information.

Disassembly Instructions

It is a requirement of the EU WEEE Directive that instructions on the safe disassembly of products is made available to registered agencies responsible for the disassembly and recycling of Polycom’s products. Please contact TakeBack@polycom.com if you have questions or would like additional information.