Pilot for Office 365 – Cloud PBX and PSTN Conferencing

Developed based on the Skype Operations Framework

Skype for Business Cloud PBX and PSTN Conferencing capabilities offer you exciting opportunities to take advantage of cutting edge features without having to deploy and manage complex technologies within your data center.

  • PSTN Conferencing allows you to migrate your conferencing and collaboration from third party platforms to a native, integrated Skype for Business Online service while enhancing that experience with collaboration-enabled voice and video endpoints from Polycom.
  • Cloud PBX enables you to use Skype for Business Online as your primary telephone service to reduce or eliminate much of your on premises telephony infrastructure, management, and cost.

Polycom is a leading provider of video and voice devices for Skype for Business. We have deep experience and Microsoft Certified consultants, engineers, and technicians to help your organization understand and benefit from these Microsoft services.

Begin with a proof of concept or pilot program

The first step for most organizations considering migration to a new technology is a Proof of Concept (PoC) or Pilot project. This enables you to understand the capabilities and use cases it helps solve, and ensures the new technology is the right fit for your organization. Polycom has developed comprehensive services aligned with the Skype Operations Framework program (See www.skypeoperationsframework.com) and FastTrack Onboarding Center to help you evaluate the voice services and devices that enable advanced communications and collaboration experiences to make users more productive and connected. These Services embrace the Plan, Deliver, Operate model that focus on ensuring your organization has carefully planned for voice services and that your infrastructure, network, and organization are  ready to adopt the Office 365 platform.

  • Pilot for Skype for Business Online Cloud PBX with Microsoft Calling Plans and PSTN Conferencing*.
  • Pilot for Skype for Business Online Cloud PBX with On Premises Calling Plans and PSTN Conferencing*.
  • Pilot for Skype for Business Online PSTN Conferencing*.

The Polycom Pilot Services provide a guided migration to Skype for Business Online Cloud PBX and PSTN Conferencing and are aligned to the Skype Operations Framework (SOF). The table below describes the activities for the Plan, Deploy and Operate phases, and provides a list of optional Add-on services to help drive your success.

Offer Type

Plan

Deploy

Operate

Add-on Services

Pilot for Skype for Business Online Cloud PBX with Microsoft Calling Plans and PSTN Conferencing

  • Project Manager to manage and facilitate the project
  • Envisioning workshop focused on use cases and adoption activities
  • Infrastructure readiness workshop
  • Network Assessment Essentials
  • Plan architecture and design the solution
  • Assign Cloud PBX and PSTN Conferencing licenses
  • Complete install checklist and provision voice and video endpoints
  • Migrate pilot group to Cloud PBX and PSTN Conferencing
  • Provide remote support through the Pilot period to cover Cloud PBX and PSTN Conferencing related issues
  • Knowledge transfer and handover to Operations team
  • Review success criteria with customer business stakeholders and IT team post pilot
  • Network Assessment – Advanced
  • Skype for Business Adoption for Enterprise Voice
  • Solution Design for Voice Endpoints
  • Advanced or Basic Implementation for Voice Endpoints
  • Installation for Voice Endpoints
  • End User Orientation for Voice Endpoints
  • Technical Support for Voice Endpoints
  • Limited Lifetime Replacement for Voice Endpoints
  • Deployment for Skype for Business Online Azure Active Directory Connect

Pilot for Skype for Business Online Cloud PBX with On Premises Calling Plans and PSTN Conferencing

  • Project Manager to manage and facilitate the project
  • Envisioning workshop focused on use cases and adoption activities
  • Infrastructure readiness workshop
  • Network Assessment Essentials
  • Plan architecture and design the solution
  • Implement Hybrid mode with Skype for Business on-premises pool or Cloud Connector in one site
  • Assign Cloud PBX and PSTN Conferencing licenses
  • Complete install checklist and provision voice and video endpoints
  • Migrate pilot group to Cloud PBX and PSTN Conferencing
  • Provide remote support through the Pilot period to cover Cloud PBX and PSTN Conferencing related issues
  • Knowledge transfer and handover to Operations team
  • Review success criteria with customer business stakeholders and IT team post pilot
  • Network Assessment – Advanced
  • Skype for Business Adoption for Enterprise Voice
  • Solution Design for Voice Endpoints
  • Advanced or Basic Implementation for Voice Endpoints
  • Installation for Voice Endpoints
  • End User Orientation for Voice Endpoints
  • Deployment for Cloud Connector
  • Technical Support for Voice Endpoints
  • Limited Lifetime Replacement for Voice Endpoints
  • Deployment for Skype for Business Online Azure Active Directory Connect

Pilot for Skype for Business Online PSTN Conferencing

  • Project Manager to manage and facilitate the project
  • Envisioning workshop focused on use cases and adoption activities
  • Infrastructure readiness workshop
  • Network Readiness Assessment Essentials
  • Plan architecture and design the solution
  • Assign PSTN Conferencing licenses
  • Complete install checklist and provision voice and video endpoints
  • Migrate pilot group to PSTN Conferencing
  • Provide remote support through the pilot period to cover PSTN Conferencing related issues
  • Knowledge transfer and handover to Operations team
  • Review success criteria with customer business stakeholders and IT team post pilot
  • Network Assessment – Advanced
  • Skype for Business Adoption for Conferencing
  • Solution Design for Voice Endpoints
  • Advanced or Basic Implementation for Voice Endpoints
  • Installation for Voice Endpoints
  • Technical Support for Voice Endpoints
  • Support Services for Video Endpoints
  • Deployment for Skype for Business to Support RealConnect with O365 Standard
  • Deployment for Skype for Business Online Azure Active Directory Connect

Resources

Polycom Services Matrix for Skype for Business

This brochure provides a comprehensive list of services for Skype for Business workloads across the SOF phases

BROCHURES

Polycom Services for Office 365

This brochure describes Polycom Services for Office 365 that have been developed based on the Skype Operations Framework

BROCHURES

Voice Endpoint Services Skype for Business

The expertise you need to smoothly transition to Skpe for Business for enterprise voice

DATA SHEETS

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