Polycom Cloud Services amplify your device experience on the platform of your choice with backend management tools and innovations that create an awesome end user & IT support experience. By leveraging cloud technology, we can deliver the specific solutions to address your unique needs as an enterprise or a service provider.


Enterprises

Balancing the need for engaging collaboration experiences and providing support for these devices is no longer a zero sum game.

  • On the platform of your choice. Our interop services mean you don’t have to settle for mediocre devices when using leading communication providers. Connect the power of Polycom devices and experience the best of both worlds.
  • Data you need. Backend management and insightful data analytics keeps collaboration running smoothly and keeps support costs down.
  • Awesome end user & IT support experience. We’ve carefully thought through every aspect of meetings and are simplifying the entire experience for support teams through the end user.

Service Providers

Data is critical. You need to know immediately if there is an issue in your customer’s network and be able to resolve the matter in a timely and cost-effective way.

  • Flexible portal provide the insights you need to enhance your customer experience
  • Troubleshooting capabilities let you provide world-class support.

Amplify Your Experience

Manage the entire lifecycle of your voice devices from provisioning, deployment and on-going management tasks such as software updates.

Device Management for enterprises

Access important data and metrics to understand utilization of devices, monitor performance and capacity, and make data-driven decisions on your collaboration deployment.

Device analytics

Experience the next evolution of enhanced meeting experiences with AI and IoT capabilities provided via cloud services.

Voice dialing with Amazon Alexa

Connect to the Platform of Your Choice

Microsoft

Extend the video and content sharing experience of Skype for Business into your existing video technologies

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Hosted VoIP

Hosted Voice allows you to focus on your core businesses and reduce costs with a pay-as-you-grow model

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Video Service Partners

Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment, delivering the best user experience, enterprise-grade solutions, multi-vendor integration and customer experience

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